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Jestin Sadler

美国

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Embroly

Terrible customer service

I don't understand these positive reviews. The customer service is atrocious. They never responded back at all over chat, and when I pointed out a a mistake on the confirmation over text, they ignored me and then started arguing with me, and bizarrely blaming me for not verifying my email, which they never even asked for. Spent several days trying to get it right and finally had to cancel. Frustrating and totally unhelpful, they are clearly outsourcing their terrible customer service

2024-10-25有帮助 1