Horrible Experience and Lack of Customer Service - Updated - issue resolved
I have recently completed several activities using one of their sponsors they advertise. They are now holding my money for up to 8 weeks. I have no problem with a short waiting period as I have used other GPT sites. If I would have known this I would have played this game on a different site (bit less of a payout) but at least I would know I was getting my money. Now I can't do this on another site as I have already played this game. The frustrating part is I put in effort and time to get to complete the objectives as stated. There is no where advertised or mentioned that there would be an 8 week holding period. I have asked customer service for an update if this is going to be an ongoing issue and have not heard anything back from them. They are currently holding $82.40. I may adjust my review at a later time if I can resolve this issue with support, but at this time I do not recommend anyone use their service unless you want to put a lot of time and effort in and see no results nor answers from support. Edit - After a couple of emails they finally got back to me. I have updated my review to 3 stars as the customer care was friendly and I understand things happen out of their control. In the event I do get my money I will give another update. Final Edit - I finally received my money. It took a lot longer than I had hoped. However, it showed up at the 8 week mark like support had told me. I have changed my score due to the accurate information support gave. I wish I could give 1/2 marks as I feel the entire transaction doesn't quite deserve 5 stars and 4.5 would be more accurate but I have updated to 5 stars.
