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Lisa

美国

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Iprintsy

Long shipping time - 3 weeks!

I have revised my review after receiving the clothing I ordered from Iprintsy. I was convinced that I was scammed by a fake company after waiting weeks for my order (in my defense, I was recently an online purchase scam victim and the shipping tracking site and email communication were nearly identical). This is a real company. Be aware that the products come from Asia. After my order on 10/9, the tracking information stated “processing information input” for a full week. I emailed an inquiry and received an immediate reply, asking me to be patient. The literal reply was “pls wait several days” (which was the same process I went through when I was scammed). On 10/16, the tracking site updated to “arrived at domestic terminal station” in Yanwen, but since it was after my email inquiry, I suspected I had been scammed. On 10/24 I emailed again, asking for a refund and did receive an immediate reply, saying the items were on their way. I did receive the items ordered on 10/28, nearly 3 weeks past my order date. Nowhere on the website (unless I am mistaken again) does it list the country of origin or give you an estimated shipping time. Based on the shipping experience, I would not use this company again. However, they did respond to my inquiries immediately, so I cannot claim poor customer service. On to the T shirts. I will say, they are as advertised and I would purchase them from somewhere closer to home if that was an option. Maybe I will just make my own, as they are nice, but also could be made by simply adding zippers to T shirts you already own.

2024-10-26