Disappointed
I have been using this Lot for the past year and have been satisfied with the service. I travel multiple times a month and find the pricing to be a good value. However, in the recent months I have had to wait 20-35 minutes to be picked up by the shuttle. Not to mention the friendliness of the drivers has declined. I don’t expect them to take my bags, but it is blatantly obvious that they do not want to go out of their way when they don’t make eye contact and don’t move from their seat at pick up and drop off. I am disappointed and looking for other parking options.