Good experience with China highlights private tour
Kimi was very responsive and flexible to meet our needs for 11 days Xian-Juizhaigou-Chengdu trip in October 2024. Most of the guides especially Susan in Xian and Mary in JZG were very outstanding, being flexible in changes we want to make to our private tour and is proactive in making our trip comfortable. Helen for 1 day in Chengdu is also good but not Daisy at end of our Chengdu trip. We went on Leshan and Dufu cottage which was crowded but with no hearing aid to hear her commentary of the place (which Susan has), it was impossible to understand the attractions. She brought us to local supermarket for special bamboo green tea out of convenience when she knows our request is for premium grade tea. Overall very disappointing guide in this trip, lucky the rest of guides were good. Other feedback is for JZG, we were not told by CH that we could pay for private bus rather than jostle with local tourist on the public bus to travel from one spot to another. Would still recommend CH to my friends and for my next China trip.