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Carole Schultz

美国

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navabands.com

Customer Service excellent!

I ordered 2 watch bands for Apple Watches. The tracking was very bad, said it was waiting for pickup from usps for weeks. Because of the delay, the bands came while we were gone for a month and wouldn’t be home until after the 30 day return was past. I was in contact with Kaye and she said because of the delay, we could return or exchange after the 30 day return policy. When we got home, I tried the bands and they were of excellent quality and fit perfectly. I’m very pleased with the bands and couldn’t have asked for better customer service. The only issue was the delay in delivery and the inability to track. If you are aware of the tracking problem and delay in delivery, I would highly recommend this company.

2024-11-04