Botched order and no customer support
I ordered a K1C printer combo with two rolls of hyper PLA, spare nozzles, and a dryer. I also ordered the Holloween three-pack of PLA and a roll of ABS. I should have received six rolls of filament in total. They sent me five rolls, four of which are white PLA, no black or orange, and they shorted me one roll. I called customer service, who was friendly and helpful, but had to pass my concerns on to "another team." They email requested photo proof, which I sent them, and now they have gone dark. They also asked for a review on their website, but the review page won't let anyone post a review. Creality's commercial management is either run by a bunch of incompetents or just a scam company. I just hope this printer actually works when I set it up.