Using and will continue to use Securesus
I am using Secures for quite a while. Last week was the first time I filed a claim. Initially, one of the agents that took my claim denied it because I opened the claim over 14 days that the departure date, as I wasn't aware of this rule within the EU. I was later communicated with Valentin who listened to my experience and took it to his hands, with undoubtedly professionalism and customer oriented approach, I never expected him to help me in such care and dedicated way. I also advice everyone to read carefully all the terms and rules in their shipping destination within Secursus service. I wish all companies and services we interact with will have even 1% of Valentin attitude and customer oriented approach.