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JULIE SCARISBRICK

英国

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dimoohome.com

Don’t deserve one star but can’t do a…

Don’t deserve one star but can’t do a review otherwise. So my advice to anyone ordering think carefully then don’t bother , seriously!! as they are meant to be uk clue is in their name but when my horse ( metal) ornament with lights (for a gift) was delivered damaged and scratched badly , substandard in all honesty ,They said I had to return it at my own cost and then said it had to be returned to a foreign destination and then acknowledged it would cost me far too much to return ,more than it’s worth £ 27.98. they mentioned they would give me and offered a reduction but that didn’t transpire either ,they ignored my emails and basically they have ripped me off , the packaging for this was poor basically no packaging around it to protect it in transit and put in a cardboard box loose with no protection at all , so I’m not surprised it arrived damaged , shocking service , cowboys when it comes to customer service and I will be telling everyone I know not to order anything from them , times are hard as it is without merchants like these taking my hard earned cash which my bank also says uk for the payment but how convenient when it’s damaged it’s a foreign country for its return ! Needless to say I won’t be ordering anything from these cowboys again , they clearly have no morals at all if they think it’s right to send an item out loose in a box without protection! Ridiculous. AVOID!!

2024-11-08