Buyers Beware, Flycurvy Untrustworthy
I have recently made an order from this company and am kicking myself. I was looking for reviews like the ones I have only NOW found on Trustpilot. I haven’t received the item as yet (which was supposed to be delivered today - Nov. 12th) and just saw a notice that it is now expected to be delivered on November 18th. I was supposed to wear it on November 15th- to a wedding. I now have nothing to wear and no disposable income to buy another dress. This is what I get for putting my faith in a new company. If you are ordering from Canada and you need a dress for an upcoming event - my recommendation is to avoid flycurvy. Even if the dress is stunning (who knows at this point), it won’t matter if you don’t get it in time. I now know that this company gives delivery dates that it cannot honour. The dresses are made and shipped from China (not the US as I had previously believed) which I only found out because the original tracking info literally showed me a map of a place in China. While I have no problem with items being manufactured in China, I am angry because the facade of the dresses being nearby is what made me purchase from flycurvy. I do not like the deceitful nature of the company - I recommend avoiding it at all cost unless, of course, you have lots of money and time to waste. EDIT in Response to Flycurvy: Doing your best to estimate shipping means managing the expectations of your clients. In order to do this - you ALWAYS give a date beyond what you actually believe to be the expected delivery date. This way, if the garment arrives “early” then fabulous - you’ve gained a clients trust and they’ll just think “Wow, this company is fast!”. If however, it is delayed, the client is none the wiser and isn’t ordering too close to an event date. It doesn’t mean they’ll never order, it may just mean they don’t order THIS time because they won’t get the item in time! They’ll know next time they need a longer window in order to order the garment! When I see an expected delivery date - that is when I expect my items to arrive (within one or two days - not 6+ days). We live in a world where, as a business, you can’t afford to disappoint your clients this way - there is far too much competition. I highly recommend that you extend your shipping dates - gain back trust if you can. Then, the odd mishap with a dress won’t be that big of a deal. Honestly if the dresses ARE as beautiful as they appear, you could have a great business, but 49% of your clientele is giving you a 1 star review - MAINLY due to your unacceptable shipping delays! It’s a simple fix and it annoys me. Enough with the grand apologies - fix the problem - extend the dates you are telling clients. You offer good sizes (and apparently decent quality, according to many who got their dresses) so you could be very popular, but enough of the excuses!