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Fred Bastos

德国

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Chuwi

Sent for Repairs and never got it back.

The computer I bought worked for about 15 minutes, after Windows setup and updates, it rebooted and I never had an image on my monitor ever since. I contacted support, They have a terrible response time, waited over three weeks for someone to tell me to send the computer in for repairs. I sent them the computer, to the address in Germany they told me, and since then I never heard from them again. I know the item got delivered because I have a tracking number, but after several inquiries on the status of my request, still no answer. I would not recommend this company at all. I paid almost 500 euros for an item I had to send in for repairs after 15 minutes of use, and never heard from it ever since. They are scammers, do not buy their products.

2024-11-13有帮助 2