"My Swiss bank sent 1000 CHF to one of…
"My Swiss bank sent 1000 CHF to one of your Vivid IBANS but the transfer of 1002.04 CHF is still missing. Vivid says there's nothing they can do, but your bank is the recipient of the payment with SWIFT. I will now hand this over to a lawyer and report it to BaFin to take action against your company.