Incorrect pressing instructions, wasted product
I ordered three different screen prints from this company. Two pressed flawlessly, the third would not adhere correctly no matter what I tried. Adjusted pressure, heat and time. I reached out to the company and they said the transfer I’m having issues with has different heat requirements than the other two. I find it frustrating they didn’t have the correct pressing instruction included with the product. The only settings I found in my package were a lower heat setting. I wasted two shirts trying to get this transfer to adhere correctly. I didn’t want to risk wasting more of my blank shirts trying to press it again. I requested a refund and was told I can send them back (at my expense) and get a store credit. I’m choosing to eat the cost because I’m not paying for shipping when I have no desire to ever use the store credit they’re offering.