NO Refund Policy Unfortunately we had to cancel our…
Unfortunately we had to cancel our trip-a year ahead of time, due to unforeseen circumstances. Staff I spoke to were very friendly and they were a pleasure to work with. However the company policy of refund is ridiculous! I cancelled our reservation less than 12 hours after booking -AND the event was still a year away!! (Plenty of time to rebook another family) I’m pretty sure they didn’t miss out on a booking in less than 12 hrs! So thank goodness I purchased the $250 insurance! Or I wouldn’t have gotten ANY of my money back! Angry they kept $350 !!!!