LOBOO.com uses "Bait & Switch" tactics and breaches their own shipping policy!
I am writing this to warn the global motorcycle community about my recent experience with LOBOO.com (Shenzhen LOBOO Motor Accessories Co., Ltd). On February 3rd, I ordered two Alps Inflatable Crash Bar Bags (Order #51804). I paid a total of $508.00, which included $40.00 for Fast Shipping. A binding contract was formed. The Issue: Despite their official website policy stating: "The price you paid at checkout is all you will be charged", the company refused to ship my order. They first ignored the shipping fee I already paid, and then demanded an additional $240.00 for "logistics," holding my funds hostage. Current Status: I have escalated a claim with PayPal (Case PP-R-CXY-615726077). I have filed formal complaints with econsumer.gov and the European Consumer Centre (ECC) Greece (against their local representative LOBOO MOTO I.K.E). A company that doesn't honor its own written terms is not a company you want to trust with your gear. Avoid LOBOO until they learn to respect their customers and the law. Evidence: I have full documentation of the receipt, the shipping policy, and the emails where they demand extra payment.
