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Sandra Powell

美国

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Floraltrip

DO NOT BUY UNLESS SIZE DOESN'T MATTER!! RETURNS IMPOSSIBLE!

I ordered a belt for my husband using standard measurements for the purchase. When the belt arrived it was very nice, beautifully made, and color was just what he wanted however, the belt was at least 4 inches too short. I followed the return process by sending an email asking for a return and only got an email back telling me that I should wait for an approval email with the return email to send it too, but if I decide to keep it they would give me a $4 credit. I asked for the return, not knowing that they were located in China/Hong Kong, and they then sent me another email asking me if I had gotten the first email because they were "waiting for my response". I then followed up with another email, because I had responded to the first, indicating that I wanted to return, I had already responded, and I was waiting for their response. I have still not received any correspondence from them as of this date. I usually do my research when shopping online and avoid any company from China because I work at the post office and know that more times than not these companies can be fraudulent and the cost of returning them cost far more than the item is worth. I really wish that the US made these companies identify the origin of purchase when ordering so that the consumer could make that decision without having to dig for the information. Do not purchase from them unless size doesn't matter. I will donate the belt because it is of no use to my husband.

2024-11-20有帮助 1