Constant Mistakes and Extremely Poor Support
This is one of the worst services I've used as a business owner. There are CONSTANT mistakes including: - Collecting and submitting emails incorrectly - Submitting names incorrectly - Not collecting required details - Not submitting forms In addition to the mistakes, the customer's service is extremely poor. The response times range from several days to never receiving a reponse. When I first signed up, from what I can see, the sales person overpromised the capabilities of the service. When I tried to reach out to her to air my grievances, she basically told me it's not her problem and to deal with support. I believe that it's a management/operations issue rather than a specific receptionist issue, which is why I've given an extra star. I am looking for a replacement and canceling the service.