Beware - horrible customer service
Beware - their customer service is horrendous! My shipping label was screwed up by Love Bonito, the items were returned to their warehouse as a result (bought online from their Sg store). And it's been 2 weeks of back n forth trying to get my money back, and still no luck. I am a tourist in Sg, so don't need their store credits (which is apparently an issue, as they refuse to refund to original mode of payment), then I was promised a 90% refund, then 100%, but what I ACTUALLY got was 10% of my purchase value, i.e., shipping fee. And now I have to go through the customer service circus again! Every decent retailer would have apologised for their error, refunded me the full amount with no questions asked, and offered a voucher as a 'thank you'. With these guys I can't even get back what they owe me... I'll never make a mistake of buying Love Bonito products ever again - learnt my lesson!
