Terrible Support from Maybank Berhad
In 3 months time, I had experience the worst banking services from Maybank, 1. I was offered a credit card, and promised to be approved with 14 days, I waited for a month until I called to verify, informed me that due to system down, the approval was delay, I took a day off just to visit the branch for cc collection, after 90 mins, they inform me that the cc were missing, 6 hours later, they called me up saying that cc sent to the wrong branch 2. Overseas banking experience system issue, while we urgently need to transfer money to pay for my Father's surgery, our account block after few attempt, contacted the customer service for 4 hours with no one picking up the phone, no response for 90 mins online support waiting, email no respond as well while our father is waiting at the hospital 3. I suspected a scam done on my account previously and I took me forever to contact the emergency line, no one pick up until I gave up on the reporting after 24 hours of waiting and verify no transaction made to my account There are many more experience I had with Maybank, I leave with no choice bcoz my employer prefer Maybank for payroll purpose. I will not recommend anyone to Maybank Berhad