dissatisfied with customer service
I am extremely dissatisfied with my recent experience with Easy Book's customer service. Despite my efforts to resolve a dispute amicably, the customer care team refused to provide a refund or other solution, citing their terms and conditions. I feel that the customer service team wasted my time by failing to provide a meaningful solution. Instead, they relied on the company's terms and conditions to deny my refund request. I am disappointed to note that Easy Book prioritizes profits over customer satisfaction, using their terms and conditions to the disadvantage of customers. I hope that the company will take steps to improve their customer service and prioritize customer needs in the future. Easy book please do not ask me contact your customer service anymore.