Dissatisfied Customer
We ordered our bookshelves on October 8th and the items were delivered on November 25th. When the website indicates "fast delivery," I would have expected much quicker. When the items arrived I knew we would have to assemble them, however all three bookshelves can with pieces only- NO DIRECTIONS. It took my husband and I 3 hours to put together 1 bookshelves since we were going in blind and had nothing except pieces to figure out how they go together. I reached out to the company and requested assembly directions to be emailed to me and as I was chatting and the representative found out what I wanted, they went silent and never came back to the conversation. The quality of the shelves were very nice so I'll give them that but I would not order from this company again. The 3 stars is only because I do like the quality of the shelves but their business model and customer service totally stinks.