Horrible Customer Service
In short, the final mile delivery by Door Dash was 100% unequivocally horrible. I live in a military secured area. However, your company made an assumption that all deliveries can be completed by anyone at anytime. At no point when placing my order does your company ask about endpoint delivery. Some random schmo cannot get on a military base without the proper credentials. My package was left in limbo to be sent back to the shipper. I literally had to ride around town looking for the schmo with my order. Akira owes me for my time, inconvenience, and gas! Use UPS, USPS, or FedEx like everyone else. Door Dash? Seriously. Insult to injury: Your website does not include a phone number to inquiry about online orders. Calling a local store doesn’t help because they have no friggin’ idea about how to handle endpoint delivery errors or options. Akira, do better.