Great service from Secursus after Parcelforce fails
I've just received fantastic service from Secursus after a string of mess ups by Parcelforce. I've insured numerous parcels in the past with Secursus (when sending with Parcelforce) without the need to call on them. This year (2025) I've sent 3 parcels, 2 sent to the wrong depot therefore delayed, and 1 damaged in transit. I claimed on the damaged one, Parcelforce admitted fault but wouldn't pay out but Secursus did. It was a partial refund but that's all I asked for (to cover the damages). Marie on the claims line was great (you do it all through a message portal). They paid out 3 days after Parcelforce's ruling. If you're sending anything of value through Parcelforce, this insurance plan is the way to go. Very satisfied.