Worst experience I've ever had
Worst experience I've ever had. Booked a trip to Bali with one of their representatives, unfortunately due to the war in the middle East, the trip was cancelled. You would think getting a refund would be straightforward, NO!!! They keep coming up with every excuse in the book to delay the refund. Trip was cancelled beginning of June, this is end July and still no refund. Surely it's not that difficult to claim the money back from the airline and hotel, at worst their insurance. But 9 weeks post trip cancellation and till date, no refund. NEVER EVER book anything with this company or their representatives!!