BUYER BEWARE! This company is terrible!
This company is terrible. I would give zero stars, if it was possible. First, the product took forever to arrive (came from China) and was in a plastic bag (not a shoe box). The shoes are cheap material and uncomfortable. When I requested a return and full refund the company never replied to my emails. There is no 800 number to contact them directly, which also makes me question the authenticity and reliability of Orthoture. After numerous email attempts, they finally replied saying they needed photos and a reason for the return. After providing the photos, they say it is normal for the shoes to bend and change shape. No return address or postage was provided. I have given up, thrown them in the trash, and contacted my credit card company for a full return. Buyer BEWARE! Stay far, far away. I thought I would be able to get a comfortable, inexpensive shoe but I was mistaken.