Great customer service
I reached out to customer service to check on the status of my order (the first with Jacket Hub) via email because I was hoping to get the ordered item in time for a convention. They replied within 4 hours that they were working on it and I would get it in time. Then I soon got another response with the date it was planned to ship. I am impressed by the quick responses - especially since today is the day after Thanksgiving! Great customer service!