I am extremely dissatisfied with the service provided by DeoDap.
I want to formally escalate my concern regarding the services provided by your team. I have already shared my Shopify store user ID/password and my Amazon Seller Central login details. However, till now there have been no listings created on my Shopify store, and there has been no proper progress update from your team. Additionally, my Amazon store has already received 2 policy violations, and no action has been taken from your side to resolve them. Apart from this, I was also expecting proper training and guidance as part of the service, but till now no training has been provided to me, which is affecting my ability to understand and manage the business properly. What is even more concerning is your customer support process. I have tried contacting your customer care through 3 different channels, but there has been no proper response. My WhatsApp messages and calls are being ignored, and my complaints are being closed without resolution. This kind of service feels highly unprofessional and misleading. It appears that once payment is completed, there is no accountability or active support from your side. I want to understand: What is the actual purpose of this group if customer concerns are ignored? Why are complaints being closed without resolution? Why is there no communication from your support team? At this stage, I am extremely dissatisfied with the service provided by DeoDap. If my issues are not resolved immediately, I will be proceeding with a formal complaint through consumer grievance channels and will escalate this matter further. Please provide: 1. Immediate update on my Shopify store listings 2. Action plan for Amazon policy violations 3. Pending training/support 4. Clear timeline for completion I expect an urgent response.