Bad company awful customer service
I hve been asking for return details for 4 days and they are refusing to provide me the return details…instead they are begging me to keep the wig as they don’t make “a lot of money” their customer service is appalling they are trying every way for me not to return the wig. Also apparently stating I have to pay a restock fee for the item when this is not stated on their policy. I am happy to bear all return costs but they are refusing to provide me return details and instead are begging me and giving a sob story. The hair quality is grim I haven’t even opened out the bag that’s how dissatisfied I am the HD lace is brown and the density of the hair certainly does not look 250%.