Ridiculous.
We preordered the wicked bucket on the AMC app and when going to grab our order on the shelf where they keep preorders our popcorn bucket was missing (paid almost 20$ for) and one of our candies were not in the bag. Upon realizing this the movie was already starting so we ate the popcorn out of the regular bucket they substituted and were just going to get refunds after the movie. After the movie, we walked up to the counter to get our refund for the bucket and candy and the manager told us he could only refund the 6$ candy and not the bucket. Even though we specifically preordered the bucket, they ran out so now we don't get our money back or the popcorn bucket. Also not to mention when we went to the bathroom after the movie there was no toilet paper but a mysterious red liquid spilled all in the sinks which had not been cleaned. Pretty ridiculous amc.