The best customer service, “Unable to activate”error message
The best customer service. They will not disappoint you in any way. I bought my DJI mini 4 pro and after unboxing, I could not activate the drone due to firmware default. I contacted them and requested for a replacement, and they immediately sent me the shipping label to return it back. Only after a few days, they called me and told me that they are going to solve the problem and replace the drone in to a new one. Eventually, my new drone arrived only after 5 days of sending the original back. After receiving the new drone, they called me again to see if everything was right.