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Lauren Kennedy

爱尔兰

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www.discountcoffee.ie

Absolutely terrible customer service

Absolutely terrible customer service. My phone autofilled a UK postcode (I live in ROI) I immediately contacted them by phone and email and was told they won’t change the address by an extremely rude and unhelpful woman. The package was then sent back to them and I’ve emailed twice to either get it reposted to me or get a refund. They have ignored me. I refuse to ring again as I could not speak to the horrible rude woman that is on the customer service line. I’ve payed for a package that has been resent back to them and they are refusing to refund or resend to me. Against the law and very bad way to run a business

2024-12-04有帮助 1