Poor Customer Service Exchanges
Customer service is awful/nonexistent. Stay far away from this company. The shoes I received were in a plastic see-thru bag without any labels other than my address. The pair of loafers looked as though they were a used returned item, and the footbed filler was loose and not glued properly. Craftsmanship not good quality. Kaegreel company would not replace/exchange my order. Stay away, unless company fulfills customers return inquiries in good faith. Replacement(s) with a new shoe should be honored. It is not a return request for cost.