Very disappointing subscription and refund policy
I tried the free version of Fotor first to evaluate the platform. After that I decided to upgrade to the paid plan, expecting more advanced features and better functionality. Unfortunately, the paid version did not meet my expectations at all. Many of the tools feel very limited and not significantly different from the free version. The biggest problem is the subscription policy. After realizing the service was not suitable for my needs, I cancelled the subscription almost immediately. However, the company refused to issue a refund, even though the service was barely used. For a yearly subscription service, this kind of rigid refund policy is very disappointing and not customer-friendly. I would strongly recommend that users read the terms very carefully before subscribing.