Santa lost his GPS
Usually they do alright but their shipping and customer service is lacking. Ordered $80 worth of parts realized 30 min later I needed a small rubber gasket. Ordered $18 small rubber gasket that would fit in an envelope they charged flat $7 shipping which seems like a nice profit for RockyMtn. They sent it via USPS after 12 days my parts now show they are in Anchorage at a regional USPS facility. I live in OR no where near where the package should be for USPS logistics. Rocky Mountain just says by phone we will wait it out see if it doesn’t get to you. If you can’t be trusted with the little orders why give them big orders. At some point you need to take responsibility for a third party failure of service and do right by your customer. Instead I’m left holding the cost and waiting to see what country my gaskets end up in. Already missed one ride with my 8 year old son waiting in this order.