Can't immediately cancel mistaken order without going through ordeal
Edit 2024-12-13: I changed my rating from 1 star to 3 stars because I was contacted by the support people, who read my review, processed the refund, and promised to improve the cancelation process. I appreciate the seriousness and willingness to do better. -- I wrongfully purchased something and realized it shortly after. Alas, (1) there was no easy way for me to cancel the order (as opposed to sites like Amazon, which allows to do this with one click); instead, I had to chat with someone form the support team and get them to do it for me. Also, (2) I'm still waiting for the reimbursement to happen: the charge wasn't immediately cancelled, as it supposedly takes a few days to process. I hope I'll get that reimbursement... Overall, this was disappointing. An unneeded waste of time. Something that should be easy and take one second becomes an inconvenient ordeal.