Excellent product but outdated licence management
First things first: strictly speaking, the product (AOMEI Backupper) and the support service would deserve 5 stars, but because of their protectionist stance on licence management, I’m deducting 2 stars. It’s the same old drama every time you replace a piece of hardware: you can’t release the licence from the old device yourself and easily transfer to a new hardware – something that’s possible with many other software manufacturers these days – but instead have to contact support to have the license no. released. Although they do respond fairly quickly, this is not a viable solution to the underlying problem. This company really needs to come up with a better approach. It makes no sense whatsoever to market a good product at rock-bottom prices on the one hand, whilst maintaining such a protectionist and customer-unfriendly stance with flimsy arguments on the subject of licence management on the other. Translated with DeepL.com (free version)