Happy Boox customer
I bought three Onyx Boox devices so far, Note Air 2 in 2022, and Tab Mini C and Palma in 2024. All thee of them work perfectly, they're versatile, and I never encountered any issues with them. I carried them in a backpack during commute on bus and bike, both in original and off-brand cases at times, and nothing funny happened to them so far. Even the NA2 performs just like new after 3 years of use.