Disappointing experience on China…
Disappointing experience on China Eastern flight MU745 from Auckland to Buenos Aires on March 30, 2026. My seat (42K) would not recline, and although I asked the cabin crew for help, neither a repair nor a seat change was possible. On a flight of more than 11 hours, this is simply unacceptable. Comfort is a basic expectation on a long-haul flight. The onboard service and crew were good, but this issue overshadowed the positive aspects of the trip. Because of this experience, I would not choose to fly with China Eastern again and would not recommend the airline to others.