Horrible, incompetent customer service and company
While the Tirzepatide has been helpful, the company has Not. I call from the site and get an automated message saying i'll get a call within 4 hours. It's been over a week. Medical experts never check in, customer service is nonexistent, text messages and emails go unanswered. They short every order by not adding enough wipes or needles. I fill the needles exactly how much is recommended, and always run out too soon. Firat they say it's like $200 extra for another bottle, then say they can't sell me one. Do they not realize that they're giving the same amount, whether it's 6mg or 15? It's Never enough. This last time, I wasted so much time trying to send in for my lastv3 months. They lost the oder, said they'd check in 12 hours, then never wrote back. I wrote angry note back, and lo and behold, my tracking is magically back on track, arriving in 4 days (after I take my last (half of) a shot left. No notice given. Also, their 14mg shot is the exact same as 15 mg, so beware. I will find another company with lower prices and not so many hoops to jump thru. Once I get my last 3 months, i'm done with them. They SUCK.