Poor support
I order couple of toys for myself, not to long ago, when I checked my order and it said it was suspended and contact them as fast as I can, I contacted them the same day and I got no reply, after 2-3 days they finally responded, stating that I need to pay additional delivery fee, and update my shipping address, even tho I did that I still haven't got a reply, in my opinion lack of a live support chat is really bad idea, I hope they can resolve my issue soon