Item never arrived. Credit card dispute to get your money back.
These 5-stars reviews are mostly not real. Pay close attention and you will notice they are either bots or AI generated responses posted by hired commenters. This matter alone says enough of Joybos's business practice. Update : the bank has investigated my credit card dispute, and has successfully enforced full refund action onto Joybos, within two days I launched the dispute. This needs to be known by more people. If you got ripped off by Joybos, contact your bank to do a credit card transaction dispute. It is the only way to get your money back. Engaging communication with Joybos's customer service was a waste of time. the below is the original post : Still waiting for item ordered in Oct 2024, price ($350.95) Avoid at all cost if you want your item within two weeks. I give one star for their customer service. It is the only good thing about it. The item I ordered in Oct 2024 has not yet arrived to this date when I write this review (18th Dec 2024). On their website, they never stated the estimate delivery time. I later found out from item tracking that they are all shipped from mainland China. I obviously tried to contact their customer service about this but they are not able to do anything in this situation. They later offered me $10 credit after one month of communication, then they offered $20 credit after two month of communication. Unfortunately the item has not arrived and likely won't arrive this year. I have therefore request a total refund and awaiting for their reply. I have checked the last mile carrier in January 2025 too, and they have not received my items yet. I have also launched a credit card transaction dispute with my bank and hopefully they will help out chasing this. If I get total refund, then at least their customer service is of some good. If not, I will update further here. Regardless, I will make a review about this on all review website I know, and suggest all my friends and family to steer away from this shopping platform. I have attached a private proof of purchase for this update of the review. Date of experience: December 18, 2024