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Ben L

美国

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Ulanzi

DON'T WASTE YOUR TIME OR MONEY

I ordered the liquid for their handheld fog machine over a month ago, and still have not received it. They take forever to answer an email, and multiple times they kept saying "it'll be there in 3-5 days". Fast forward weeks later and still nothing. They sent the tracking number and it said there's been no activity since November 26th. I get that it's a holiday, but it's been nearly a month since then. I was going to record an unboxing and post to Instagram and YouTube, hoping to give a goo review. But after this, absolutely not. And when I asked for a refund, they said they couldn't do it. Terrible service. I should've just bit the bullet and purchased the Smoke Ninja. I bet that company has better service

2024-12-27已认证