Very poor customer service
Very poor customer service. I have been doing business with Printrunner for the past six years, but unfortunately, my experience has become increasingly frustrating. I frequently receive incorrect products, which causes delays and unnecessary inconvenience. I was assigned an account manager, Mes, who appears to have limited product knowledge and experience. Whenever I ask for information or assistance, simple issues often become more complicated instead of being resolved efficiently. As a long-term customer, I expected a higher level of professionalism, product expertise, and support. Unfortunately, this has been one of the most disappointing customer service experiences I have encountered.