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Nigel Meadows

澳大利亚

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to-summer.com

Receive wrong product and To-Summer.com argues about it

Ordered Hybrid Battery charger with batteries (AA and AAA batteries). Didn't receive a charger that charges both types (as per the order and its confirmation). When I asked for customer service, they offered $6 refund. Follow-up emails ended on them stating that they sent the 'correct' item when they didn't. They then commenced to lied about what they sent to me, despite me providing pictures of the incorrect item I received, and a picture of the order.

2025-12-02