Above and beyond customer service
I ordered a tea set for my step mother for her birthday. After placing the order I reached out to the team via their chat and asked if I could get a gift receipt. Not only did they make a gift receipt but they also insisted on writing a card to be included in the box. It was an example of how this company will go above and beyond for you. My step mother tells me the tea is flavorful and earthy. She loves it.