Still trying to find out where my order…
Still trying to find out where my order is. Unable to speak to anyone by telephone, chat, or email. I have been trying for one week to reach someone. Every time I try to call them I am the 2nd caller in line, I wait 9 minutes and I get the same message to leave a message. No one has called me back in days. The chat feature is just an email option. To date, no one has returned my many phone calls, chats or emails. I honestly am starting to think this company is not legit. My order was placed on Dec. 6. Also the tracking features do not work. The cancel order feature does not work. The Shop App is useless. DO NOT ORDER FROM THIS COMPANY.