DO NOT BUY FROM FANATICS FOOTBALLS - THEY ARE RIPPING CUSTOMERS OFF!
If I could give a NEGATIVE STAR I would! fanaticsfootballs.com Ordered a custom blanket for my son for Christmas of his college football stadium. When he opened the package it was the wrong stadium. I immediately emailed customer service with the issue. Initially I was told by a specific individual they don't take returns of customized items - seriously? - this was THEIR mistake. I then responded with an email clearly identifying the stadium I received and the stadium I had ordered, including pictures of the blanket I got and my order summary. The same individual responded and asked if I could send them a picture of what I received and mark it up with what was wrong! Are you kidding me??? I resent pictures and then I got a generic email saying they will respond within 48 hours because they have so many emails - I bet they do, they can't get an order correct! Company is horrible, they don't care at all about the customer, they just want your money without fulfilling their obligation. In essence they are stealing money from customers because they won't correct the errors THEY MADE! I will be filing a small claims lawsuit against this terrible company - DO NOT BUY FROM THEM! They seem to be trading on the "Fanatics" company that is legitimate and stands behind their products and responds to customer issues. Really wish I would have read some reviews before I ordered then I wouldn't be out about $60, thank god it wasn't more!