It was a good run
It was a good run. I had been a loyal customer since 2014, but over the past several months, the customer service experience declined significantly. Not only was the support unhelpful, but they also falsely accused me of multiple things. Instead of addressing the issue, they chose to terminate both my service and membership. Their loss will certainly be someone else's gain. I’m relieved to be done with them...turns out, I won’t miss what I never truly had in the first place. Loyalty should be a two-way street, and I have no interest in investing in a company that doesn’t value its customers. Sometimes, an ending is just a new beginning.