I'd sign up again!
Text Request is better than our previous program. The support is amazing, and the templates are great. The training modules won't let you skip one if you don't use that service/feature, so it always looks like you have training to do. But it is simple to learn to use. The only other issue is they limit the number of characters per text rather than having just one text, you can be charged for 3 when it's on all the same text.