Booked a flight wrongly
Booked a flight wrongly, wanted to land on Tokyo on the 18th March 2025 so I chose the date 18th March. Only upon payment, then the pop up shows you are flying on 18th March and landing on 19th March. Upon realising the mistake, I tried to call them but they don't have an active hotline. I called Scoot up and they said the booking hasn't been confirmed yet. So i tried to reach out to Jettzy by email but in vain. The booking continued to be processed after 90mins. The next day, a guy called Peter D from Jettzy replied saying they can help change to an indirect flight and the flight that I intended is full. I was flabbergusted, why would they suggest an indirect flight? Also they lied about the flight being full after I confirmed with Scoot again. After the Peter D episode, another staff name Andrea took over, she did not solve the problem and again lied about the flight being full. This booking saga is making this trip a truly memorable one. So my experience is don't ever try your luck booking your overseas trips with Jettzy, they are a group of scammers and liars.